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Category: questions

Engaging Company Culture

Posted on by Nirmal Thapa

Engaging company cultures have empowered, creative, and growth oriented team members leading company culture events. Through empowerment, employees are given the decision making authority and independence to decide what activities bring out the best in the team. Through creativity, employees can be resourceful and come up with activities that are out of the box and meaningful for the team. Through a focus on growth-oriented activities, employees can initiate programs that integrate both learning and fun.

What’s your company culture like?

More Art than Science

Posted on by Nirmal Thapa

With AI, Large Language Models (LLMs) and ChatGPT, the possibilities seem endless. In fact, it has made it very easy for us in various professions to go to ChatGPT, write a prompt, and get a good output in a span of seconds. With ChatGPT, we can have a solid starting point for an email to a client, a college essay, speech or anything that ChatGPT can help you with.

This means that the ART part is becoming more important and will continue to do so in the future. If every sales person or customer success manager in the company goes to ChatGPT to help them write emails, almost all will start to sound alike (if there’s no personalization done). If every student in the classroom goes to ChatGPT to help them write an essay, almost all will start to sound alike (if there’s no personalization done). And the list goes on.

Our creativity, personality, uniqueness, authentic experiences, and human emotions are where we create meaningful connections with others in the world we live in today. Bring your authentic self to the work that you do and have that human connection. Let AI take care of the rest!

Am I hunting Antelope or Field Mice?

Posted on by Nirmal Thapa

A lion is fully capable of capturing, killing, and eating a field mouse. But it turns out that the energy required to do so exceeds the caloric content of the mouse itself. So a lion that spent its day hunting and eating field mice would slowly starve to death. A lion can’t live on field mice. A lion needs antelope. Antelope are big animals. They take more speed and strength to capture and kill, and once killed, they provide a feast for the lion and her pride. A lion can live a long and happy life on a diet of antelope. The distinction is important. Are you spending all your time and exhausting all your energy catching field mice? In the short term it might give you a nice, rewarding feeling. But in the long run you’re going to die. So ask yourself at the end of the day, “Did I spend today chasing mice or hunting antelope?”

The above excerpt is taken from Tim Ferriss‘ 17 Questions That Changed My Life who had quoted Newt Gingrich, former Speaker of the U.S. House of Representatives using the above analogy.

Want to become better at…?

Posted on by Nirmal Thapa

Want to be a better writer? keep writing.

Want to be a better storyteller? keep telling stories.

Want to be a better leader? keep leading.

Want to be a better creative? keep getting creative.

Want to be better negotiator? keep negotiating.

Want to be a better coach? keep coaching.

Want to be a better teacher? keep teaching.

Want to be a better manager? keep managing.

Want to be a better mentor? keep mentoring.

Want to be better skilled at any craft? Keep at it.

Prioritize and work on the craft that you want to become the best in the world at.

Talent vs Skill

Posted on by Nirmal Thapa

What is Talent and what is Skill? Are they the same or different?

Talent is a natural ability to gain a skill or set of skills. Skill is the ability to complete a set of tasks well. Skills are learned and we get better at a craft by practicing intentionally over a period of time. If we want to become better writers, athletes, teachers (or at anything), we can because it’s an skill or set of skills. The beauty of identifying and understanding that something is a talent or a skill is liberating and profound. Once we find clarity that it’s an skill, we can learn and become better at it. Having talent does not mean that hard work, discipline, effort (and others) are not that required or important to become excellent at a craft or a task. While some who are talented can understand or do certain tasks better because of their “natural ability” or “gift”, talent by itself would not be enough for them to be excellent or world-class in their craft.

Here’s a simple distinction between Skill and Talent.

SkillTalent
DefinitionAn ability developed with practiceA natural affinity for a skill
ExplanationAn ability that, with practice, a person can become an expert inAn ability one is born with that, when nurtured, can develop more quickly than those without the
innate talent
ImpactsAnyone willing to work on itFewer people, who must be born with it
DevelopmentTraining, education, coaching, and practiceNature, along with training,
mentoring, education, and practice
Source : https://www.upwork.com/resources/difference-between-skill-and-talent

Seth Godin, author of The Practice Shipping Creative Work says that “It’s insulting to call a professional talented. She’s skilled, first and foremost. Many people have talent, but only a few care enough to show up fully, to earn their skill. Skill is rarer than talent. Skill is earned. Skill is available to anyone who cares enough.”

So was Micheal Jordan talented or skilled or both when it comes to basketball? Was Mira Rai a “gifted” trail runner than other runners? Is Warren Buffet more skilled or talented or a mix of both at analyzing businesses and financial numbers?

Custom Work Hours

Posted on by Nirmal Thapa

What if employee(s) chose the hours they want to work for in a week instead of a regular Monday through Friday from 9am-5pm as long as the total came to be close to 40 hours per week?

Would employees’ productivity increase or decrease because of the work time flexibility, employees choosing their shift based on their schedule and time(s) they feel or are most productive, and the employers prioritizing results over quantity of hours logged by employees?

Is Custom Work Hours the next iteration of the current work model (from an industrial era system of 9 to 5 and hybrid office/remote work model)?

Why do companies still have a 9 to 5 Monday through Friday work model? Is this work schedule really serving the needs of the company, clients, or its employees?

Getting to that Next Level

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What’s the Next Level?

There are Levels. Realizing that there’s another level to be better is a key component in getting to that level. If you strongly believe that there’s no more level beyond where you currently are, then either you’ve achieved a lot already (Happy for you!) or you are limited in your circumstances, environment, or in your mindset. If you are doing what you can and still not getting the results that you want, then looking for outside help can benefit you. Getting to the Next Level is where the Coaching comes in!

BetterUp has written a helpful article in Benefits of coaching: Purpose, clarity, and passion in daily life

Attitude and Skill

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Attitude and Skill were found to be the two key differences between great competitors and good ones in swimming in a study done by Daniel F. Chambliss and shared through his paper “The Mundanity of Excellence: An Ethnographic Report on Stratification and Olympic Swimmers.”

Daniel reviewed the habits, backgrounds, and performance of competitive swimmers and discovered that attitude and skill were the main differentiators between the great swimmers and good swimmers. The great swimmers swim differently (strokes, turns etc) than the good swimmers. The great swimmers have practiced and honed their skill(s) and technique(s) over a period of time. Also the great swimmers came with a different attitude to their swimming training compared to the good swimmers.

How are you approaching your craft everyday and where’s your current skill level at that craft?

Meet to Succeed

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Technology, devices, globalization and many other factors have enabled us to work from any part of the world. Being on a virtual meeting with people across multiple locations, time zones, and cultures is more common than ever before. Yet there is something very special about being able to meet your virtual colleagues or team in person (regularly)!

Meeting team members in person enables us to see our individual personalities, have spontaneous conversations, get to know each other, and helps build empathy. It’s harder to build empathy and understanding when you have only interacted virtually with the other person or team. As much as remote work has enabled and empowered those who work remotely, it can have long lasting severe impact to company culture, team bonding, productivity and ultimately the success of the team and the company. To succeed as a company, you need to have an excellent team that challenges and understands each other, can work collaboratively, and keep the bigger picture in mind over their personal goals.

Do you have the option to work remotely at your current company? If so, how often do you meet with your team, leadership, or customers? What are the benefits and challenges you’ve experienced working remotely?

What’s your company culture like?

Posted on by Nirmal Thapa

To get a quick gauge of your current company culture, you can do a few activities.

Have a look at what is being promoted and encouraged within the company.

What pictures, videos or posts are team members posting on internal company channels? Are those pictures of team events, community activities, nature, industry reports or something else? What is the engagement level on those posts?

See what activities team members spend most of their time on besides their day to day work responsibilities.

Are team members actively participating in company events, social events or any event in general? Do the same individuals tend to attend these social events compared to other team members? Are there regular planned company culture activities?

Management’s time and effort in company culture related activities

Does senior leadership understand the benefits of company culture and activities around it? Do they show up or be present in the cultural activities of the company? How is the leadership team treating or behaving towards the volunteers who organize the company culture activities?

Room for Creativity

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Every child is an artist. The problem is how to remain an artist once he grows up. – Pablo Picasso

In one of her “The Artist’s Way” series book, Julia Cameron says that creativity is born in generosity, and flourishes where there is a sense of safety and acceptance. If we feel safe and accepted in a certain environment or group setting, we will generally be comfortable to be ourselves and open up more. If we feel threatened, judged, or unaccepted in a certain environment, we can become defensive and closed.

Julia adds that every creative endeavor thrives in an environment of safety and one of the quickest ways to create this environment is to provide structure. What is ideal is a structured mixture of scheduled and unscheduled time. Scheduled time will help individuals stay focused and get tasks done while unscheduled time will provide them room for spontaneity and inspiration.

Supporting the creatives…

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There are many ways to support creatives who create and publish their works. There are various forms of art from photography, videography, painting, singing, dancing, drawing, graffiti and many more. Creatives need visibility, appreciation, and respect from their audience which can encourage and help them to continue creating. While what is considered “art” is subjective, we can appreciate the work of the creatives who represent a crucial part of our society.

Creatives use their imagination, tools, skills, time and efforts to create and publish their work in various platforms. A few might have resources to amplify their work but many can surely use our support in whatever form possible!

To sincerely support creatives’ work, we can…

  • Like, Comment or Share on social media
  • Write a message to them to show appreciation
  • Acknowledge their work verbally when meeting in person
  • Write a blog on their story or work
  • Invite them on a podcast or recommend them as guests to a podcast show
  • Donate to their platform
  • Give them a platform to share their work
  • Give them due credit if their work is shared on a medium
  • Buy their work
  • And so much more…

Work shifts in a tech led world

Posted on by Nirmal Thapa

Technological advancements has changed how we work, the way we work and when we work.

Although the 9 to 5 work schedule has been around for a long time, maybe it’s time we reflect back on why a 9 to 5 schedule began in the first place and then customize it to the world we live in today.

Robert Whaples, a professor at Wake Forest University created a detailed timeline on the evolution of hours worked in the United States for the Economic History Association. In the comprehensive write up, it’s mentioned that in the 1800s, many Americans worked seventy hours or more per week and over the years, various factors led to our current work schedule of 9 to 5.

Since technology and devices allow anyone to work from anywhere now, what can a work schedule look like? The work schedule can be highly customized to the nature of a certain business. For a service based company, they can take care of customers around the clock and create a win-win situation for both the clients and the company. The company can allows employees to work at times where they are most productive (some prefer working in the mornings, some in the afternoon and others at evenings/night time).

These few scenarios can be addressed with work anywhere and anytime model.

Why wait till Monday morning to address a customer’s problem who faced a issue last Friday evening?

If an employee feels more productive in the evenings/night where she or he can focus better without interrupted meetings and office chatter, why not facilitate that environment? Wouldn’t both the company and the employee win here?

Since the “work from home” is a more accepted model of working these days, why not let teams meet at times where they feel is necessary and not constrain them to a 9 to 5 timeline?

The thing about ideas is..

Posted on by Nirmal Thapa

We all have ideas. Some are good than others. All are welcome and each perspective is unique.

Coming up with ideas (creative ideas, business ideas, problem solving ideas and others) is a form of an exercise. It’s a muscle. The more we exercise the muscle, the better we become.

How often are we exercising our “idea muscles”?

Who has the authority?

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Anjani runs a growing small business with 5 employees and recently one of her employees received a better job offer from a competitor. Authority question : Is it Anjani, the employee who received the offer, the other 4 employees, or the competitor?

Arjoo decides to run for local elections. Authority question : Is it Arjoo, her voters, the media, her election team, or the election regulators?

Arun’s company is funded by investors and he has quarterly growth targets to meet. Authority question : Is it Arun, the investors, the company’s employees, or the company’s customers?

Atul runs a successful restaurant. Authority question : Is it Atul, his chefs, his staff, customers, food authorities, or restaurant association?

Amita has a strong social media following. Authority question : Is it Amita, her social media followers, the social media platform, investors of the social media platform, the regulators, or her internet provider?

Who’s got the ball?

Posted on by Nirmal Thapa

Nowadays there are more company meetings than necessary.

Zoom meetings, Client meetings, internal sync ups, and weekly catchups fill up our calendars every week. Months go on with many meetings that serve no purpose or get results.

Meetings are not going away soon. However, effective meetings are highly valuable for everyone in attendance.

To make company meetings effective, have an agenda, start and end on time, and have clear next steps.

Shellye Archambeau, chief executive of MetricStream likes to end her meetings by asking, “Who’s got the ball?” When you’re in sports, and the ball is thrown to you, then you’ve got the ball, and you’re now in control of what happens next. You own it. It becomes a very visible concept for making sure that there’s actually ownership to make sure things get done.” – NYT’s article

What does Progress look like?

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We want Progress. Like yesterday.

It’s tempting to be thinking of achieving massive success as soon as possible.

So what does Progress actually look like (realistically)?

In Atomic Habits, James Clear says if you find yourself struggling to build a good habit or breaking a bad habit, it is often because you have not yet crossed the Plateau of Latent Potential. When you finally break through the Plateau of Latent Potential, people will call it overnight success. We tend to see the most dramatic event rather than all the work and efforts that came before that “overnight success.”

Source: James Clear

Empowering Curiosity

Posted on by Nirmal Thapa

Building a company culture of curiosity in an organization takes small intentional steps.

If a team member asks a question in a group, how is that question handled?

Does the meeting organizer have an agenda and allocated time for questions?

What is the team leader’s first response to a team member’s question? Is it a straightforward answer or a thoughtful follow up question?

Does the team member feel safe and comfortable asking the question in that environment?

Who has been given the default “authority” to ask questions in that environment?

Is the meeting host intentionally seeking out questions from the participants rather than just expecting them?

Do you have a Company Alumni Network?

Posted on by Nirmal Thapa

Companies go through all sorts of changes in their journey.

One of the biggest and costly changes is personnel change.

When experienced employees leave the company for better opportunities, it can take some time to fill the vacancy or get someone ready internally to take that position.

The most untapped and available opportunity that companies have not considered or used is keeping in touch with the employee(s) who is about to leave or have left the company in good terms.

How about creating your Company’s Alumni Network?

The Company’s Alumni Network would consist of anyone who has left the company on good terms and wants to stay in touch with the company and its developments. Most employees have good and healthy professional relationships while working at a company and want to see their team and company succeed even if they decide to pursue other opportunities.

Similar to a college’s alumni network, the company’s alumni network will keep the previous employees engaged and updated on the company’s progress. The company can create a newsletter that is regularly circulated with the alumni network.

Imagine the short and long term benefits of a Company Alumni Network : building goodwill with previous employees, generate possible referrals for employees and new businesses, possibly bring back experienced employees who want to rejoin and much more!

That happy place

Posted on by Nirmal Thapa

There was a place called NotTooFarAway.

In NotTooFarAway, lived two groups of people.

One group lived in the city and the other group lived on the beach.

A group from a nearby place called, CuriousEyes looked at the above two groups and wondered:

Are the beach group more happy than the city group?

If the city group make more money than the beach group, who is more happy?

If the beach group visit and enjoy the city more than the city group who are too busy to enjoy the city, which group is happier?

If the city group who have the luxury to visit the beach at any time, would that make them happy?

If the beach group make more than the average salary in their region, are they happy?

If the city group make more than the average salary in their region, are they happy?

If the beach group enjoy their environment more than the city group, who is happier?

If both the beach group and the city group have the same income level, who is happy?

If neither of the group compared themselves to the other group, would that make both of them happy?

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