Understanding the world (to some extent)

To get an overview of some of the things that are happening around the world and to know that things are actually improving globally, it’s good to read over Bill and Melinda Gates’s 2019 Annual Letter.

Some of the points that I found interesting were: Africa is the youngest continent (its median age is just 18), the world is building an entire NYC every month for 40 years (urban population is increasing in the coming decades), data needs to be more gender balanced (there is a lot of missing data about women and girls’ lives) and that toilets have not changed in a century (the new generation toilets will save millions of lives).

Read more on the 2019 Annual Letter.

Dear AI,

You came and changed the game.

After that, it was never the same.

You were talked about everywhere.

It felt like you just came out of nowhere.

You were an enigma to some but inspiration to many.

You were hated by some but loved by many.

You were a pioneer in so many ways.

Authentic and original no matter what anyone says.

This generation has much to thank you for.

The impact and legacy is what they remember you for.

You are relevant today more than ever.

There will always be so many questions but you are the real Answer.

“Rest at the end, not in the middle”

A must watch interview with Kobe Bryant. Kobe talks about his greatest teacher, greatest challenge since leaving the game, passion for storytelling, his greatest weakness, excitement for failure and so much more.

Venture Talk with Dr. Sameer Maskey | Democratizing AI

Dr. Sameer Maskey, founder and CEO of Fusemachines talks about Democratizing AI in this Venture Talk series.


Chasing success (Published in Republica)

Having grown up in two distinct cultures—Nepali and American—I have had the opportunity to learn the best from each of them. Values such as hard work, humility, and respect are beautiful attributes of Nepali culture. From my work experience in Nepal, I have come to realize three qualities that we can strive for a better professional life. They are understanding the value of time, being accountable for our words, and being patient in the pursuit of our professional goals.

Different cultures perceive and approach time in their own ways. In the American culture, time is literally regarded as money, while Nepali culture looks at time as more of a relative concept. This important distinction has a huge impact in how we go about our personal and professional lives. In Nepal, for example, if you say to someone let’s meet at 10, it is generally considered five to 15 minutes later than the mentioned time. However, in the American culture, if you say to someone let’s meet at 10, it means that you have to be present at the location before 10. By understanding how each culture approaches time, people from Nepali and American cultures can have better communication and relationship with each other. 

Rethinking Nepali time

The concept of “Nepali time” has become too common in our culture and we need to seriously consider the impact this is having in our personal and professional lives. While we can casually disregard that it is really not a big deal, this is causing conflict and miscommunication at personal, professional, and national levels. At the personal level, if you are meeting your friends and relatives and consistently coming on “Nepali time” then eventually it can lead to annoyance or you becoming less trustworthy overtime. At the professional level, you and your team are constantly working on projects that have deadlines. If one team member or the team does not understand the urgency or timely delivery of the project, then it can lead to missed deadlines and even the client altogether. At the national level, we hear of many international conferences being held in Nepal and the preparations are mostly done at the last minute. When the international conference is at the door, our government steps up efforts to pave the roads, clean the streets, put up banners everywhere, etc. If the government does proper planning and executes well, it will not only benefit Nepal’s image internationally, but also garner the support and admiration of its citizens.

While “Nepali time” has become a habit for most of us, we can have much better and trustworthy relationships with our friends, relatives, and colleagues by understanding the value of time and showing up when promised. Being on time means you are respectful to others and it is the right thing to do. If you do run late for whatever reason, it is also courteous to communicate that to the person who is waiting on you.

Keep your words 

Another quality that is highly regarded in the professional context is being accountable for our words. Words have power. If you want to build trust with someone, the simplest thing you can do is to follow up on your words. If what you say and what you do are not in alignment, then a disagreement, confusion or conflict will surely occur. I have been in countless situations around Nepal where words and verbal commitments do not hold that much weight. Some people use words and make statements very casually. In the professional context, if the verbal commitment you have made to deliver on a project, handle certain responsibilities or follow up on something is not kept, then trust gets lost. Once trust is lost, it will take a long time to gain it back.

In Nepali culture, a lot of time we say things that we do not really mean. We generally want to appear nice and not hurt someone else’s feelings. Thus, we do not communicate directly and leave things in ambiguity. Other times we tend to overpromise on things and underdeliver. In both cases, it is essential to realize what you are saying and how people are interpreting it. It is important to be a person who is authentic and genuine with his or her words. 

It is admirable to build a reputation where people can trust what you say and you can be counted upon. If on the other hand, people cannot trust what you say, then you will be left out of many great opportunities in the professional setting. There are times when what you promised cannot be delivered because of unforeseen circumstances that are out of your control. In these circumstances, it is important to promptly communicate to anyone who could be impacted by the situation. These are simple ways to build trust and accountability.

Patience pays 

Patience is another quality that can have a profound impact on your professional success and long-term happiness. From my experience of teaching at a college and interviewing individuals for jobs, I have felt so much rush for young professionals to be making a lot of money or be in a higher position. While being ambitious at a young age is noteworthy, it is also important to put in the work and be prepared to achieve the goals. I have met a few young professionals who are extremely dedicated in their craft, but mostly meet those who are targeting for fast success.

There can be a lot of reasons why we are becoming more attached to “overnight” success stories and not understand the full sacrifice, dedication and grit that it takes to become successful. Social media and reality shows have not helped in this regard either as we have become more glued to sensational and unrealistic standards of “success.” It is essential to understand your own goals, be patient in the efforts and take steps accordingly. The fruits of labor gained after struggle and sacrifice is even sweeter.

Many young and experienced professionals in Nepal are climbing up the professional ladder because they understand the value of time, have trust worthy communication, are patient and have other professional skills. In a globalized economy, these qualities are even more important. Combining Nepali cultural values of hard work, humility and respect with a disciplined approach to time, trustworthy communication and being patient, we can live a more fulfilling personal and professional lives.

Link to the article: https://myrepublica.nagariknetwork.com/news/chasing-success/?categoryId=opinion

Delegate responsibility not tasks

To make a team strong, you have to empower them, trust them, and provide feedback. As a manager/leader, you will have a lot on your plate. Decisions have to be made. If you delegate tasks, the team members will do just enough to complete it. They won’t feel ownership or empowered enough to do their very best. Yet, if you delegate responsibility, you will find ownership, accountability, and results from the team members. People feel more responsible when they are trusted to handle challenging projects.

It’s much better to delegate responsibility than tasks.

Derek Sivers on the benefits of a daily diary

I recommend you to read Benefits of a daily diary and topic journals by Derek Sivers.

Win for all

When a new innovation/technology comes around, it will have an impact. Whether small or big, it will create changes. That change can affect many people’s livelihoods.

It’s important to consider the societal impact of the new innovation. As much as possible, it’s best to consider the impact brought out by it and think of ways to create a win-win situation for all stakeholders. You’ll have a better chance to go further if you do so.

Managers and Leaders

Is there any difference between a manager and a leader?

I believe there is. Managers focus on getting the tasks done by their team. His/her main role is to be efficient and use the resources to get results. Leaders focus on getting the tasks done by motivating and inspiring the team. Managers mostly rely on fear, authority, pressure to get the results while leaders mostly rely on purpose, intrinsic motivation, passion to get the results.

We should strive to be leaders in our own way. It takes the same amount of effort to be a manager or a leader.

When Magic Johnson reached The 7th Floor

Magic Johnson talks about the excitement of getting to the 7th floor after cleaning all the floors below that. The 7th floor is where the CEO’s office was. He would spend hours there and pretend he was the CEO. He even acted like he had an assistant and would imitate requesting coffee and donuts over the intercom. He was sixteen then.

The 7th floor.

Magic’s advice: If you don’t dream it, you cannot become it.

Listen to the whole interview here.

Ready to work (Published in Republica)

Thousands of Bachelor and Master’s graduates enter Nepal’s job market to hopefully land the job of their dreams with a handsome salary and unbelievable office perks. Yet, the current job market values skills and knowledge over degrees and a college or university degree is not enough to land the job that you hoped to get. Although there are many college graduates around the country who enter the labor market, there is a shortage of skilled manpower to fill the hundreds of job vacancies. Colleges and universities should do a lot more to prepare young graduates for the “real world” and students need to be equally prepared and responsible for what may come after graduation.

Currently, many Management and Engineering colleges and universities in Kathmandu are producing graduates who are not ready for the job market. The students do not have adequate experiences, communication skills, and job interviewing skills. I believe it is the responsibility of colleges to conduct the needed workshops and programs to prepare their students for life after graduation. Students are looking for a career direction and the right guidance at the right time will make a profound difference in their future careers.

How colleges can help

Colleges can do a myriad of activities to prepare students for the job market. The Career Services office is one of the most important departments at a college. Students should be encouraged to consult the college’s Career Services office right from the start of their college career, not when they are about to graduate. For students to visit the Career Services office right before they graduate is extremely last minute. The urgency and preparation needed to get the job based on experiences should be felt as early in the college career as possible.

To further prepare students, colleges can facilitate an orientation of the Career Services office to their students, especially those in their first year. In the orientation, students should be made aware of the different services available through the Career Services office (Resume/CV writing, interviewing skills, soft skills, etc). As students go through their college career, they will require more guidance and mentorship to be ready for the job market. For example, Sagarmatha Engineering College (SEC) and its sister college Sagarmatha College of Science And Technology organized ‘Sagarmatha – Institution to Industry’ in its college premises that was held in Sanepa on November 17, 2018. This was a well-received event where job and internship seekers were able to network with companies such as Fusemachines Nepal, Karkhana, Javra Software, etc.

Events like these are where students and job seekers can get a chance to interact with companies face to face and get details on job openings. Colleges in Kathmandu and outside of the capital can also organize career fairs, management and technology meetups and other career-related events to help their students get exposure and access to various companies. One such opportunity for the students is the upcoming IT MEET being held at Kathmandu University on December 28 and 29. The IT MEET is marketed as the largest non-profit tech meet up organized at a University level that is annually held in Nepal. This event will be a good platform for students to meet company representatives, interact with them, and hopefully be a gateway to a job or an internship. I strongly believe that the above avenues are better platforms to obtain internships and jobs than applying online.

Students have to also realize that there are always opportunities for competent, qualified and proactive individuals. Students need to be proactive and take up internship(s) during their college career. Some colleges require students to take up an internship in their final year, while others have internship(s) as an option. Students who want a job closer to graduation or when they graduate should use the internship as a springboard to a rewarding career. Internships allow students to get inside the company and it is the best opportunity to understand what the company does, its culture and how the individual can best fit into the work environment.

I have seen many young professionals enter a company as an intern, hone their knowledge and skills, and then become part of the management team of the company in a few years. An internship does not always guarantee a job, but the experience and knowledge can be instrumental in gaining further opportunities. Thus, an internship experience cannot be underestimated nor overlooked.

Onus on students 

Other ways for students and job seekers to get interviews and eventually a job is to visit career fairs, networking events, and by calling or emailing the company. From my experience, I have seen students apply through online job portals and just sit back and wait for calls from potential employers. Students and job seekers have to do more than that. They have to take more initiatives and be creative in their job search. That means talk to your friends, professors, mentors, alumni of your college or university and let them know that you are very interested in a job. Even if students are keen on starting their own company, gaining a few years of work experience will be valuable to them.

College and university students need to be realistic and prepared for what comes after graduation. A Bachelor or a Master’s degree alone does not guarantee a job. Yet, complaining about the job market and not hearing back from employers will do no good to job seekers. I know of many established and startup companies looking for talented individuals but they are not finding candidates with skills that they need. There seems to be a huge gap between what the industry is looking for and what the colleges and universities are producing. The gap can be attributed to outdated course syllabus that does not reflect the market’s dynamic needs, teaching styles and priorities of teachers, and lack of seriousness and maturity of students about their careers among others. These problems are serious and we need to address them promptly. The solutions will not come overnight and each of the stakeholders—colleges, curriculum advisors, students, and parents—have to keep working at it.

Both colleges and students have to be proactive and do much better going forward. The college years are important to instill the right foundation of knowledge, experience, values, and optimism in students. It is also the time for students to seriously think about their career plans after graduation. Students should wisely use their time in college, enjoy the college years, and most importantly be prepared for life after graduation.

The above article was published on Republica national daily on December 18, 2018.

Growth challenges

Once upon a time there is an idea. An idea inside someone’s head. Then it begins to take shape. The name of the company gets registered and the web domain/social media handles are taken. It’s a constant evolution from inception to execution.

As a startup, it’s about survival. The founder(s) and the team is looking to find customers, get signups/orders and generate revenue. There are different types of challenges you face as a startup in the earlier stages and later in the growth stages. The growth stage challenges are getting more customers, managing and growing the team, keeping a system in place, caring about the culture among others. As the company scales, people challenges take mostly centerstage. The majority of the employees will be onboard if the hiring and training is done right. There will be a few who will resist the change, won’t be wholeheartedly with the company’s mission/vision or just need constant guidance.

Would you change your policies/culture to accommodate the few or make decisions that benefit the majority? The latter would be better.

Attracting learners

I got an email from Growth Leadership Academy for a Training proposal on “Training of the Trainer (TOT).” The email contained a lot of text, some bolded text and the price of the workshop. Another email from LCCI Nepal on Train the Trainer contained less lengthy text, some bolded text, links its website and a YouTube video explaining the workshop. Further details of the Train the Trainer workshop was on the attachment along with the price of the 3 day training. I also received an email from FranklinCovey, Nepal & Bhutan which shared the yearly calendar from January-August 2019.  The email was a mix of regular text, some bolded and italicized and used a variety of colors to highlight the monthly activities. One observation is that the price of the individual workshops in 2019 was not on the email.

First impression is the last impression. The objective of an email from a training institution is to provide information to the interested learners and attract them to the workshop. It’s important to provide just enough information for the interested people/companies to make a decision on whether or not to attend the training or workshop. Regarding the above three emails, FranklinCovey’s email stood out because of the combination of nice layout and non disclosure of price. That email invokes our interest, makes us curious and want to inquire further details (time, venue, price etc).

 

Open mind

The willingness to consider ideas and opinions that are new or different to your own is being open minded.

I believe a great leader is someone who is open minded. Leaders make decisions. Decisions are made with information, facts, outcomes in mind and many things considered. Without being open minded, an individual (the leader) misses out on hearing other great ideas, thoughts and possible outcomes. Being open minded does not mean always changing your opinions and thoughts to cater to others. It’s about sincerely considering the weight and validity of others’ opinions and ideas while tweaking your initial plans accordingly. When you listen carefully, you welcome others to share their heartfelt feelings and thoughts. Without open mindedness, you close off avenues for healthy and fruitful discussions.

A leader consults his/her team, takes in new information/ideas in context and makes decisions.

Vision attracts

How do you pull the best talent towards you, your idea or your company? Share your vision.

Vision is a powerful tool. People especially the talented and ambitious ones are always looking for new challenges, bigger goals and grand visions. The vision will motivate and inspire the people to get behind the idea or the mission. When you get a chance to work on a big goal, it’s daunting and thrilling at the same time. If the idea or project is the first of its kind (even worldwide), then the individual will feel that he/she will be making a bigger impact/ a positive difference in the world.

If you are an entrepreneur, visionary, or someone whose role is to mobilize groups of people behind a mission, then share your vision. Tell them why that vision is important and why each individual’s contribution is important to achieving that mission.

Setting your own bar

The bar is not set for everything. As you take on new projects and work, you will be setting standards along the way.

The important question is how high will you set your own bar?

Your work will speak volumes. When you’re working on something new, you are the bar setter. There are no standards set for this new project. Will you do just enough to get by or will you do it until you are proud to say that you did what you can? It’s easy to set the bar low and move on to the next task…the next thing to check off the list. But the bigger fun is to take on the new challenge, set the bar really high and produce work that you are extremely proud of.

Set your own bar! Really high.

Do Epic Shit

Kobe has this sign on his office: Do Epic Shit

 

Ship it

As stressful as it can be, getting into the habit of shipping your work is thrilling to say the least.

Have you worked on a project or projects where you were really focused on doing quality work, spent hours/weeks on it yet it never saw the light of day? Oh yes, we’ve all been there, done that. Quality work is always important. However, waiting to only put out flawless work in the world or not getting comfortable to showcase what you have worked on wouldn’t do you much good. When you ship the work, you are making a statement. You are taking a stance on something. You are representing a part of you.

The world sees what you ship. That’s the way to get better, to get acknowledged and to get advice. There are no perfect product releases. It’s always a work in progress. Work on your craft and keep shipping. The world needs to hear from you.

Magic Johnson Talks Business

Magic Johnson talks business and shares insights on his first deals, his relationship with the then Lakers owner-Jerry Buss, what he wants his legacy to be among many things. Lots of wisdom, knowledge and experiences shared by Magic Johnson.

[youtube https://www.youtube.com/watch?v=Fi1EkU9XB4E]

Hype falls short

It’s a “good problem” when a business has to turn away customers because it does not have the current capacity to fill up their orders. That’s usually a result of a viral activity, marketing stunt, recent media publicity or sometimes just luck. If the business cannot promptly figure out the solutions to this “good problem” then the negative social media, word of mouth and bad customer service will doom the business in the days to come.

Sometimes a lot of marketing without careful planning or proper capacity management will hurt rather than help the business.