Giving feedback

Giving feedback is both an art and science!

There are different ways to put the content together to give constructive feedback. Constructive feedback will combine both good/positive and negative/improvement areas of the person you are giving feedback to.

Several ways to provide feedback:

  1. Go through all the good/positive parts first and then cover the negative/improvement areas second
  2. Combine good/positive parts as well as negative/improvement areas
  3. Ask the person you’re giving feedback to on which one she/he like to hear first
  4. Use the feedback sandwich method (positive, negative, positive)

The feedback content is as important as the style, tone, and way you are providing feedback. Practice providing feedback with a colleague or a manager, reflect on where you can improve on providing feedback, and then deliver feedback frequently to become a skilled feedback giver.

Beyond the Comfort Zone

In our comfort zones, we tend to feel at ease, almost no anxiety, stress free, and safe.

In the boundaries of our comfort zones, we tend to feel some or a lot of anxiety, stress, and get defensive.

Do we all have comfort zones? If so, do we stay in those zones or go beyond them?

Of course, we all have our comfort zones in different areas of our lives and activities that we do. As humans, we operate from a place where we make decisions from what we know, feel comfortable doing, and go about our personal and professional lives.

However, if those same comfort zones are limiting our own growth or from allowing us to reach our full potential, wouldn’t we want to go beyond them?

Imagine you have been selected as a member of your varsity basketball team. Your basketball coach sees a lot of potential in you and provides regular feedback. There are parts of your game that are already good and you capitalize on them. Then there are other parts of your game that you are not mostly aware of but your coach sees where and how you can improve on them. After each varsity practice, the coach comes up to you and gives you constructive feedback on your improvement areas. You listen to the coach but you are not REALLY LISTENING to your coach. You have a feeling that you are already good in certain areas and that’s the part the coach should praise you on. Yet here you are listening to the coach just talking about where you can be in the future and keeps going on and on the improvement areas, not so much your strength areas. After a few of these feedback sessions, you finally get the urge to just tell the coach that you are doing everything you can and get defensive because you don’t feel appreciated or valued by the coach. You have excuses and don’t take any responsibility or ownership.

Now what can happen next?

As a player, you can reframe the conversation with the coach as a way to see that the feedback is for your own growth and if you have want to reach the next level, you should do the activities the coach recommends you to do. Or you can stay defensive and feel entitled to think that you have already reached your potential and the coach doesn’t see that? Or just quit the varsity basketball team?

Comfort zones are there and will continue to be an integral part of each of us. Yet, if you want to live out your AUTHENTIC GREATNESS, how often will you push yourself out of your comfort?

A recommended read related to this topic “How to Leave Your Comfort Zone and Enter Your ‘Growth Zone

Feedback for growth

Growing up in a household or being in an environment where you get mostly or only positive feedback, you will expect that type of feedback in all areas of your personal and professional life. How helpful is the (mostly or only) positive feedback for the person receiving it in the long run? Is that positive feedback motivating the person or setting up expectations/beliefs that are not really assisting her or him? If only positive feedback is being given by a coach to an athlete/by a parent to a child/by a manager to an employee, then it can be more counterproductive than productive.

Constructive feedback is better for us. We need to know where we are good at and where we need to improve. When we get feedback of our strengths and improvement areas, we can allocate our time, energy, and focus accordingly. If we become tempted to create a perfect world of positive feedback from coaches to athletes, parents to children, and managers to employees, we are being in the fixed mindset. It’s important to adopt a growth mindset which “leads to a desire to learn and therefore a tendency to embrace challenges, persist in the face of setbacks, see effort as the path to mastery, learn from criticism, find lessons and inspiration in the success of others. As a result, they reach ever-higher levels of achievement” (Carol S. Dweck’s Mindset: The New Psychology of Success)

How are you using the feedback you are getting?

Constructive feedback

Constructive feedback is focused on pointing out things that the person does well and areas where he or she can improve. This is an essential part of a healthy personal or professional relationship. Giving constructive feedback is as much an art as it is science.

As Stephen Covey, author of The 7 Habits of Highly Effective People, had said it takes humility to seek feedback and wisdom to understand it, analyze it and appropriately act on it.