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Tag: delivering customer service Kathmandu

Consistency matters

Posted on May 6, 2019May 6, 2019

We see new ventures come and go. Some new businesses start out with a bang. They launch competitions, giveaways, raffles…you name it. Yet, only a few businesses make it. That’s the reality. Best to be consistent in delivering. Delivering on your promise. Delivering on your customers. Delivering to stay relevant to your audience.

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Thamel delivers

Posted on January 9, 2018

Today was my mother’s birthday so my sister had sent a cake through Thamel.com. A representative from Thamel.com called us in the morning to know our location and gave us a delivery time (around 2pm). We didn’t know if it would be delivered on time. At 2pm, we got a call. The representative was near…

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