The Human touch

ChatGPT Capabilities Overview provides a comprehensive description of what ChatGPT can do.
ChatGPT has its benefits and can be a good starting point for many topics, interests, and use cases. When it comes to areas, fields, or domains that require more human interactions, it’s important to use the human skills in the best possible way. Consider client communications which consists of many tasks. If you are planning to write an email to a current client or prospective client, ChatGPT can help create an email draft that you can review and edit as needed. The specific client nuance and context is where the human will need to get involved and provide the human touch. There will be areas where ChatGPT and other tools will provider clear benefits and areas where the human involvement would be a better fit.
Many clients can sincerely feel whether a company representative or the company in general actually cares about them. Adding empathy, curiosity, compassion, trust, credibility, humility, and creativity into your customer interaction adds a lot of value in today’s AI driven world.

More Art than Science

With AI, Large Language Models (LLMs) and ChatGPT, the possibilities seem endless. In fact, it has made it very easy for us in various professions to go to ChatGPT, write a prompt, and get a good output in a span of seconds. With ChatGPT, we can have a solid starting point for an email to a client, a college essay, speech or anything that ChatGPT can help you with.

This means that the ART part is becoming more important and will continue to do so in the future. If every sales person or customer success manager in the company goes to ChatGPT to help them write emails, almost all will start to sound alike (if there’s no personalization done). If every student in the classroom goes to ChatGPT to help them write an essay, almost all will start to sound alike (if there’s no personalization done). And the list goes on.

Our creativity, personality, uniqueness, authentic experiences, and human emotions are where we create meaningful connections with others in the world we live in today. Bring your authentic self to the work that you do and have that human connection. Let AI take care of the rest!