I & We

“You want to hear “I” when things don’t go well. You want to hear “We” when things do go well.” Golden State Warriors General Manager Bob Myers stated as he discussed the conversations he had with Warriors players after their Game 7 loss to the Cleveland Cavaliers in the 2016 NBA Finals.

When things go well, that’s the easy part. Everyone’s happy. They’re celebrating. Congratulating each other. When things do not go well, the real test comes in. Who steps up to take the responsibility? Are the team members pointing fingers to others or are they owning up to their actions? You’ll probably learn a lot more from losing than winning.

Delegate responsibility not tasks

To make a team strong, you have to empower them, trust them, and provide feedback. As a manager/leader, you will have a lot on your plate. Decisions have to be made. If you delegate tasks, the team members will do just enough to complete it. They won’t feel ownership or empowered enough to do their very best. Yet, if you delegate responsibility, you will find ownership, accountability, and results from the team members. People feel more responsible when they are trusted to handle challenging projects.

It’s much better to delegate responsibility than tasks.