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Category: Silicon Peaks

Bill Gross (Idealab) shares 25 lessons learned from 25 years of creating companies

Posted on by Nirmal Thapa

Bill Gross started Idealab in 1996. Since then, Idealab has come up with more than 5,000 ideas, started more than 150 companies, and had more than 50 successful IPO’s and acquisitions including created more than 10,000 jobs and thousands of new entrepreneurs.

Bill shares 25 lessons learned from 25 years of starting companies.

Lesson 1:  Challenge the Status Quo

Lesson 2:  Find Great Timing

Lesson 3:  Learn to Say No

Lesson 4:  Be Success Sensitive

Lesson 5:  Find Product-Market Fit

Lesson 6:  Become a Great Story Teller

Lesson 7:  Be Lean

Lesson 8:  Be Remarkable

Lesson 9:  Try Again

Lesson 10:  Build A Complementary Team

Lesson 11:  Be Persistent

Lesson 12:  Protect Your IP

Lesson 13:  Ignore Downturns

Lesson 14:  Use Moore’s Law

Lesson 15:  Iterate Like Crazy

Lesson 16:  Be Frugal

Lesson 17:  Find your Purpose

Lesson 18:  Culture Eats Strategy

Lesson 19:  Have Laser Focus

Lesson 20:  Make Investors Money

Lesson 21:  Be a Learning Machine

Lesson 22:  Always Be Fundraising

Lesson 23:  Be Transparent

Lesson 24:  Ignore Sunk Costs

Lesson 25:  Embrace Diversity

Benchmarks to a better startup ecosystem

Posted on by Nirmal Thapa

Few benchmarks to a better startup ecosystem:

Is it easier for an aspiring entrepreneur to start a venture now than 10 years ago?

Do the current entrepreneurs face the same challenges as the ones that started 10 years ago?

Who are the entrepreneurial success stories in the current business environment?

What are the main reasons entrepreneurs fail in the current business environment?

How diverse are the upcoming/current entrepreneurs and investors in the market?

Are there better resources (tools, entrepreneurial network/support, access to financing) now than 10 years ago?

 

Accelerating Curiosity at Work

Posted on by Nirmal Thapa

The company culture impacts our behavior at work, with peers, customers, and other stakeholders.

With AI doing many mundane tasks that humans used to do before/until now, we need to evolve or hone the “human centric skills” that computers cannot do so easily/replace us on. One very important characteristic of human beings is our curiosity. While we all start out being very curious as babies, as we get older and get through school, home, and our surroundings, the almost “natural” curiosity seems to fade away or underutilized immensely. It’s no surprise then what happens at workplaces when new hires join at a company.

To reignite and accelerate curiosity at work, we need a paradigm shift. To make curiosity a part of the company culture, it has to be encouraged and incentivized at every level of the company. Management has to be curious and ask thoughtful questions in meetings and encourage active participation and questions from meeting participants. Team leads and managers should approach their team meetings with questions, empathy, and active listening. Eventually, curiosity will flow through the company and become an integral part of its identity. Until then, the road ahead can be challenging but the end result will be magnificent!

Characteristics for Excellent Customer Success

Posted on by Nirmal Thapa

No matter what industry, product/service your company sells, your company stage and more, there are certain characteristics that are foundational to providing excellent customer success.

Empathy.

Care.

Positive Attitude.

Proactive.

Creative.

Open minded.

Organized.

Team work.

Flexible.

What more would you like to add?

 

 

Coaching Teams for Global Customer Success

Posted on by Nirmal Thapa

Multinational companies need to coach their team to handle clients based in different time zones, cultures, and languages. Easier said than done. Countless number of hours, sessions, content, and materials are shared internally to help the company’s team to properly and successfully interact with global clients.

A few tips on coaching teams for Customer Success with global clients (North America based):

1. Conduct sessions between team members based in Customer regions and other office locations. If your company’s customers are based in the US and you have a team based in Nepal (also known as Silicon Peaks), then have your Nepal team members interact as much as possible with their US counterparts. Similarly, if your company’s customers are based in Nepal and you have a team based in US, then have your US team members interact as much as possible with their Nepal counterparts. These sessions should focus on cultural greetings, acceptable language and behaviors, ways of doing business in each culture etc.

 

2. Inter-office company visits. Organize company visits between your US team and Nepal team members. Nepal based team members will visit the US and learn about US culture and business and vice versa. These cross cultural experiences will add tremendous value to the respective team members and organizing knowledge sharing sessions post the team members’ visit can be fruitful and productive to the rest of the team.

3. Look outside company’s network for cultural learnings. Besides facilitating ways to internally assist the team members based globally, do look outside your company to find creative ways to provide team members with wider cultural knowledge and experiences. If a team member’s friend or family member is visiting the US or Nepal for a short period or someone is moving to study or work in the US or Nepal, meet them and hear their experiences and share your experiences as well. You’ll get a broader perspective on the culture and it can enrich your cultural knowledge and cultural nuances.

Silicon Peaks

Posted on by Nirmal Thapa

Pukar C. Hamal, Founder and CEO of SecurityPal, recently coined the term Silicon Peaks to capture the growing startup ecosystem of Nepal.

On his LinkedIn page, Pukar wrote that “The Himalayas have always been a source of inspiration for me. And given that 8 out of the worlds 14 highest mountains are located here including the highest (Mt. Everest) and the 3rd, 4th, 5th, 6th, 7th, 8th, and 9th(!) highest, it only felt natural to pay homage to the incredible Peaks we have here! And thus 🏔️*Silicon Peaks* 🏔️ was born!”

Silicon Peaks is here and will continue to grow! #SiliconPeaks

Exponential growth of Nepal’s tech industry

Posted on by Nirmal Thapa

How can we help grow Nepal’s tech industry (also known as Silicon Peaks) ? To measure the growth of the tech industry, what are some benchmarks? Good to have some benchmarks to start out with:

Few quantifiable benchmarks can be:

Number of companies in the tech industry

Number of jobs created by the tech companies

Number of high skilled professionals in the tech industry

Number of diverse employees in the tech companies

Collective amount of taxes paid to the government by the tech industry

Few non quantifiable benchmarks can be:

Is it easier for someone starting out today to make it in Nepal’s tech industry?

Do individuals and teams have access to the tools, resources, mentorship, trainings to become successful in Nepal’s tech industry?

How can different tech companies intentionally help each other grow and navigate the dynamic tech landscape?

Are government policies and regulations helping the tech industry grow?

Storytelling is your authentic superpower

Posted on by Nirmal Thapa

With the enormous amount of data that is being generated every minute of the day across various media platforms, it’s becoming harder than before for brands and creators to reach their targeted audience with the right message. The message, no matter how well crafted it could be can get lost in the sea of data. The audience also is overwhelmed with the amount of information that is being thrown at them and what they are exposed to on a daily basis. Compared to a few companies with financial resources to spend on ads and other forms of paid advertising, a startup or a company with limited resources would be way behind or just playing digital catchup to their much resourced counterparts.

So, as a company, how will you get your messages heard in this sea of information? With the mountain of data increasing day by day, how can content creators reach their audience? Is there a way to stand out amidst the digital noise and really connect with your audience?

We believe the answer is Authentic Storytelling. Storytelling is the use of visual, literary, auditory, or other creative media to educate, inform, entertain, or inspire an audience to take action. As a creator, you are the best person to tell the story of your brand and communicate the narrative as you wish. It’s a personal and authentic journey and you know the experiences (successes/failures and everything in between) better than anyone in the world. As a brand, your authentic reason(s) to start a company, your core values, and identity will certainly be different than anyone else out in the market and that narrative is what your audience can emotionally connect with you on. As Simon Sinek says in his book “Start with Why”, being authentic is not a requirement for success, but it is if you want that success to be a lasting success. Again, it goes back to WHY. Authenticity is when you say and do the things you actually believe. But if you don’t know WHY the organization or the products exist on a level beyond WHAT you do, then it is impossible to know if the things you say or do are consistent with your WHY. Without WHY, any attempt at authenticity will almost always be inauthentic.”

Storytelling is your authentic superpower.

3 success stories from Nepal’s IT industry (Silicon Peaks)

Posted on by Nirmal Thapa

The IT industry is one of Nepal’s fast growing industry and carries a huge potential in terms of job opportunities, contribution to the nation’s economy, and possibility of putting the country on the global technology map. In Nepal, also known as Silicon Peaks, there are hundreds of tech companies building products and services for the domestic and international markets.

Here are 3 tech entrepreneurs who share experiences from their entrepreneurial journey.

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