Our Blogs

The Human touch

ChatGPT Capabilities Overview provides a comprehensive description of what ChatGPT can do.

ChatGPT has its benefits and can be a good starting point for many topics, interests, and use cases. When it comes to areas, fields, or domains that require more human interactions, it’s important to use the human skills in the best possible way. Consider client communications which consists of many tasks. If you are planning to write an email to a current client or prospective client, ChatGPT can help create an email draft that you can review and edit as needed. The specific client nuance and context is where the human will need to get involved and provide the human touch. There will be areas where ChatGPT and other tools will provider clear benefits and areas where the human involvement would be a better fit.

Many clients can sincerely feel whether a company representative or the company in general actually cares about them. Adding empathy, curiosity, compassion, trust, credibility, humility, and creativity into your customer interaction adds a lot of value in today’s AI driven world.

The Human touch

Subscribe

Nirmal Thapa