There will always be vendors who can do the services you need at a cheaper price. You can research, talk to people, do more research and find the lowest cost provider. But is cost the only factor to consider when your business operations needs to run smoothly?
Excellent customer service will matter more when the challenge arises. When the business operations have to be running smoothly all the time, a minute situation can become a big ordeal. Thus, it’s necessary to measure the tradeoff between service and cost if you decide to go the cheaper route. Would it be really worth it down the line? If paying a little bit more now to save the headache in the future, it might be best to consider that option.